<!DOCTYPE HTML PUBLIC '-//W3C//DTD HTML 3.2 Final//EN'> <html> <head> <title>plane-overbooking</title> <meta name='keywords' content='b'> <meta name='description' content='b'> <meta http-equiv='Content-Type' content='text/html; charset=iso-8859-1'> <link rel='stylesheet' href='style/style.css' type='text/css'><script src='scripts/layers.js' language='JavaScript'></script> </head> <body> <a class='skiplink' href='#startcontent'>Saltar navegación de esta página</a> <div id='bigbox' style='background-color: #F85800; left: 0px; top: 0px; width:772px; height:100%'> <div id='top' style='position:relative; z-index:1; left:0px; top:0px; width:772px; height:95px'> <div id='topleft'></div> <div id='topmiddle'></div> <div id='topright'><br> <br> <!-- Si ya estás registrado, haz clic aqui --> </div> <div id='blackbar' style='position:absolute; z-index:2; left:0px; top:77px; width:772px; height:18px'> <div id='barleft'></div> <div id='barmiddle'><a href='index.html' title='Home'>Home</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href='who.html' title='about us'>Who are we</a> &nbsp;&nbsp;|&nbsp;&nbsp; <a href='why-register.html' title='Why register?'>why register</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href='why-subscribe.html'>why subscribe </a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href='services.html'>services</a></div> <div id='barright'> <a href="../../index.html" onMouseOut="document.images[0].src='images/spa2.gif';" onMouseOver="document.images[0].src='images/spa1.gif';"><img src="images/spa2.gif" name="Idioma" width="28" height="17" border="0"></a> <a href="../french/index.html" onMouseOut="document.images[1].src='images/fra2.gif';" onMouseOver="document.images[1].src='images/fra1.gif';"><img src="images/fra2.gif" name="Image4" width="20" height="17" border="0"></a> <a href="../italian/index.html" onMouseOut="document.images[2].src='images/ita2.gif';" onMouseOver="document.images[2].src='images/ita1.gif';"><img src="images/ita2.gif" name="Image5" width="20" height="17" border="0"></a> <!--<a href="#" onMouseOut="document.images[3].src='images/jap2.gif';" onMouseOver="document.images[3].src='images/jap1.gif',1)"><img src="images/jap2.gif" name="Image6" width="18" height="17" border="0"></a>--> <a href="../german/index.html" onMouseOut="document.images[3].src='images/ger2.gif';" onMouseOver="document.images[3].src='images/ger1.gif';"><img src="images/ger2.gif" name="Image7" width="20" height="17" border="0"></a> <a href="index.html" onMouseOut="document.images[4].src='images/eng1.gif';" onMouseOver="document.images[4].src='images/eng1.gif';"><img src="images/eng1.gif" name="Image8" width="40" height="17" border="0"></a> </div> </div> </div> <div id='centre' style='background-color: #FFFFFF; width: 479px; left: 133px; height: 100%; position: relative; visibility: visible; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;'> <a name='startcontent' id='startcontent'></a><div id='content'> <table> <tr> <td> <p><p><font face="Verdana, Arial, Helvetica, sans-serif" size="1"> <font color="FF6600"><b>Overbooking</b></font><p>A flight overbooking occurs when there are more checked-in passengers with valid reservations than there are available seats on the aircraft. Although, in principle, the practice of selling an excess of tickets is legal, it may result in passengers suffering losses that they should not have to bear e.g. it may result in a passenger missing an important appointment, an important business meeting, a connecting flight or the loss of vacation days.</p><p>Notwithstanding the passenger''s right to reclaim against the airline for the loss and damages, there exist common regulations for scheduled flights departing from airports within the European Union (Regulation CEE nr. 295/91 European Union Commission).</p><p>1. In the event of a valid ticket holder being denied passage, the passenger may choose among the following:<br>- A full refund for that leg of the trip not completed, with no penalty<br>- An alternative flight to the destination at the earliest possible moment<br>A flight on another date that is most convenient to the passenger </p><p>2. After denying passage, the airline will also have to pay a minimum compensation f:<br>- 150 Euros for flights up to 3500km.<br>- 300 Euros for flights over 3500km depending on the final destination of the flight as indicated on the ticket.</p><p> Should the passenger opt for the earliest available flight to the planned destination, and the alternative flight's time of arrival is not later than that originally booked by two hours for flights less than 3500km, or four hours for flights over 3500km, the compensation will be reduced by 50%. </p><p>3. The compensation amount may be limited to the amount of the ticket price to the final destination.</p><p>4. Furthermore, the airline is obliged to provide the passenger with accommodation, subsistence, and to compensate passengers for phone and fax costs in necessary cases until the passenger reaches his/her final destination.</p><p>5. The airline may opt to transport the passenger to an airport other than that originally contracted and pay for transportation to the passenger's final destination.</p><p>6. In the event that the passenger and airline fail to arrive at a satisfactory agreement, the passenger may present a claim for any damages suffered.</p><p>The European Commission is currently reviewing a proposal that would establish an annual publication of airlines with the greatest number of overbooking complaints against them.</p> </font></p> <P> <a href="javascript:history.back();">Back</a> </P></p></td> </tr> </table> </div> <div id='bottombar'> <script src='scripts\email.js' type='text/javascript'></script> &nbsp;&nbsp;Tel: +34915912751<br>&copy;asdetour 2003, Francisco de Rojas, 2, Madrid, España </div> </div> <div id='leftnav'> <div class='navitem'><a href='registrarse.php?language=eng' Title='Register'>Register</a></div> <div class='navitem'><a href='https://secure4.positive-internet.com/~asdetour/english/subscribe.php?language=eng' Title='Subscribe'>Subscribe</a></div> <div class='navitem2'><a href='rights-traveller.html' Title='Your rights'>Your rights</a></div> <table cellpadding='0' cellspacing='0'><tr> <td><div class='navlist'><a href='transport.html' Title='Transport'>Transport</a></div></td></tr><tr><td> <div class='navlist'><a href='accomodation.html' Title='Accomodation'>Accomodation</a></div></td></tr><tr><td> <div class='navlist'><a href='restaurants.html' Title='Restaurants'>Restaurants</a></div></td></tr><tr><td> <div class='navlist'><a href='travel-agencies.html' Title='Travel Agencies'>Travel Agencies</a></div></td></tr><tr><td> <div class='navlist'><a href='sport-leisure.html' Title='Leisure and Sport'>Leisure and Sport</a></div></td></tr><tr><td> <div class='navlist'><a href='passports-consulates.html' Title='Passports y consulates'>Passports y consulates</a></div></td></tr><tr><td> <div class='navlist'><a href='destinations.html' Title='Other destinations'>Other destinations</a></div></td></tr><tr><td> <div class='navlist'><a href='rights-recomendations.html' Title='Rights and Recomendations'>Rights and Recomendations</a></div></td></tr></table> <br> <div class='navitem3'><a href='#' Title='Soon'>Property</a></div> <div class='navitem'><a href='consult.php?language=eng' Title='Consult on-line'>Consult on-line</a></div> <div class='navitem'><a href='travel.html' Title='Travel'>Travel</a></div> <div class='navitem'><a href='el-tiempo.html' Title='The weather'>The weather</a></div> <div class='navitem'><a href='#' Title='Soon'>Profesionals</a></div> <div class='navitem'><a href='links.html' Title='Travel Links'>Links</a></div> <div class='navitem'><a href='site-map.html' Title='Site Map'>Site Map</a></div> </div> </div> </body> </html>