<!DOCTYPE HTML PUBLIC '-//W3C//DTD HTML 3.2 Final//EN'> <html> <head> <title>rights-claim-agency</title> <meta name='keywords' content='b'> <meta name='description' content='b'> <meta http-equiv='Content-Type' content='text/html; charset=iso-8859-1'> <link rel='stylesheet' href='style/style.css' type='text/css'><script src='scripts/layers.js' language='JavaScript'></script> </head> <body> <a class='skiplink' href='#startcontent'>Saltar navegación de esta página</a> <div id='bigbox' style='background-color: #F85800; left: 0px; top: 0px; width:772px; height:100%'> <div id='top' style='position:relative; z-index:1; left:0px; top:0px; width:772px; height:95px'> <div id='topleft'></div> <div id='topmiddle'></div> <div id='topright'><br> <br> <!-- Si ya estás registrado, haz clic aqui --> </div> <div id='blackbar' style='position:absolute; z-index:2; left:0px; top:77px; width:772px; height:18px'> <div id='barleft'></div> <div id='barmiddle'><a href='index.html' title='Home'>Home</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href='who.html' title='about us'>Who are we</a> &nbsp;&nbsp;|&nbsp;&nbsp; <a href='why-register.html' title='Why register?'>why register</a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href='why-subscribe.html'>why subscribe </a>&nbsp;&nbsp;|&nbsp;&nbsp; <a href='services.html'>services</a></div> <div id='barright'> <a href="../../index.html" onMouseOut="document.images[0].src='images/spa2.gif';" onMouseOver="document.images[0].src='images/spa1.gif';"><img src="images/spa2.gif" name="Idioma" width="28" height="17" border="0"></a> <a href="../french/index.html" onMouseOut="document.images[1].src='images/fra2.gif';" onMouseOver="document.images[1].src='images/fra1.gif';"><img src="images/fra2.gif" name="Image4" width="20" height="17" border="0"></a> <a href="../italian/index.html" onMouseOut="document.images[2].src='images/ita2.gif';" onMouseOver="document.images[2].src='images/ita1.gif';"><img src="images/ita2.gif" name="Image5" width="20" height="17" border="0"></a> <!--<a href="#" onMouseOut="document.images[3].src='images/jap2.gif';" onMouseOver="document.images[3].src='images/jap1.gif',1)"><img src="images/jap2.gif" name="Image6" width="18" height="17" border="0"></a>--> <a href="../german/index.html" onMouseOut="document.images[3].src='images/ger2.gif';" onMouseOver="document.images[3].src='images/ger1.gif';"><img src="images/ger2.gif" name="Image7" width="20" height="17" border="0"></a> <a href="index.html" onMouseOut="document.images[4].src='images/eng1.gif';" onMouseOver="document.images[4].src='images/eng1.gif';"><img src="images/eng1.gif" name="Image8" width="40" height="17" border="0"></a> </div> </div> </div> <div id='centre' style='background-color: #FFFFFF; width: 479px; left: 133px; height: 100%; position: relative; visibility: visible; margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px;'> <a name='startcontent' id='startcontent'></a><div id='content'> <table> <tr> <td> <p><p><font face="Verdana, Arial, Helvetica, sans-serif" size="1"> <font color="FF6600"><b>Special procedures for filing a complaint against a travel agent</b></font><p>For any incident occurring on a package holiday, i.e. where two or more components of a holiday are contracted together from a single travel agent, where the incident is caused either directly by the travel agent or any of the subcontracted service providers such as the hotel, the airline or the tour guide, the travel agent is held responsible. To make a claim for any incident which affects your enjoyment of a holiday package, you may claim jointly against the travel agent and any involved service provider.</p> </font></p> <P> <a href="javascript:history.back();">Back</a> </P></p></td> </tr> </table> </div> <div id='bottombar'> <script src='scripts\email.js' type='text/javascript'></script> &nbsp;&nbsp;Tel: +34915912751<br>&copy;asdetour 2003, Francisco de Rojas, 2, Madrid, España </div> </div> <div id='leftnav'> <div class='navitem'><a href='registrarse.php?language=eng' Title='Register'>Register</a></div> <div class='navitem'><a href='https://secure4.positive-internet.com/~asdetour/english/subscribe.php?language=eng' Title='Subscribe'>Subscribe</a></div> <div class='navitem2'><a href='rights-traveller.html' Title='Your rights'>Your rights</a></div> <table cellpadding='0' cellspacing='0'><tr> <td><div class='navlist'><a href='transport.html' Title='Transport'>Transport</a></div></td></tr><tr><td> <div class='navlist'><a href='accomodation.html' Title='Accomodation'>Accomodation</a></div></td></tr><tr><td> <div class='navlist'><a href='restaurants.html' Title='Restaurants'>Restaurants</a></div></td></tr><tr><td> <div class='navlist'><a href='travel-agencies.html' Title='Travel Agencies'>Travel Agencies</a></div></td></tr><tr><td> <div class='navlist'><a href='sport-leisure.html' Title='Leisure and Sport'>Leisure and Sport</a></div></td></tr><tr><td> <div class='navlist'><a href='passports-consulates.html' Title='Passports y consulates'>Passports y consulates</a></div></td></tr><tr><td> <div class='navlist'><a href='destinations.html' Title='Other destinations'>Other destinations</a></div></td></tr><tr><td> <div class='navlist'><a href='rights-recomendations.html' Title='Rights and Recomendations'>Rights and Recomendations</a></div></td></tr></table> <br> <div class='navitem3'><a href='#' Title='Soon'>Property</a></div> <div class='navitem'><a href='consult.php?language=eng' Title='Consult on-line'>Consult on-line</a></div> <div class='navitem'><a href='travel.html' Title='Travel'>Travel</a></div> <div class='navitem'><a href='el-tiempo.html' Title='The weather'>The weather</a></div> <div class='navitem'><a href='#' Title='Soon'>Profesionals</a></div> <div class='navitem'><a href='links.html' Title='Travel Links'>Links</a></div> <div class='navitem'><a href='site-map.html' Title='Site Map'>Site Map</a></div> </div> </div> </body> </html>